CasinoJax Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use CasinoJax. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

CasinoJax operates under a Curaçao gaming licence (8048/JAZ) issued to Hollycorn N.V., and protects player data with 128-bit SSL encryption and PGP-secured data transfer.

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of CasinoJax. They apply to your use of the website, your account, any games or services made available through the website, and transactions carried out through your account. If you do not agree with these terms, you must not use CasinoJax.

CasinoJax may update these terms from time to time to reflect changes to the website, applicable law, regulatory expectations, payment services or operational requirements. The updated version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly. Continued use of the website after an update means that you accept the revised terms.

Additional terms may apply to specific games, competitions, promotions, bonuses or payment methods. Where additional terms are provided, they should be read together with these Terms & Conditions. If there is an inconsistency, the specific terms may apply to the relevant game, promotion or service.

You must use CasinoJax lawfully and in accordance with these terms.
You are responsible for reading information presented on the website before taking part in an activity.
You must not use the website if doing so would breach a law or legal restriction that applies to you.
You must not allow another person to use your account.
You must provide accurate, complete and current information when requested.

2. Eligibility and account requirements

CasinoJax is intended only for people who are legally permitted to participate in online gambling in their location. You must meet the minimum legal age that applies to you and satisfy any other eligibility requirements before opening or using an account. You must not create an account on behalf of another person, or create more than one account unless expressly permitted.

During registration or at any later stage, CasinoJax may require information or documents to confirm your identity, age, address, payment ownership or source of funds. This may include checks required for customer protection, fraud prevention, anti-money laundering obligations and responsible gambling processes. Until checks are completed, access to some features may be restricted and transactions may be delayed or declined.

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity results from a proven security failure outside your reasonable control. You should choose a strong password, avoid sharing it and notify CasinoJax through the available support channels if you suspect unauthorised access.

Enter your personal details accurately and update them when they change.
Use only payment methods held in your own name, unless a permitted alternative is clearly stated.
Do not use false, misleading or stolen information.
Do not sell, transfer, lend or otherwise provide your account to another person.
Co-operate with reasonable verification and security requests.

CasinoJax may refuse registration, suspend an account or close an account where eligibility cannot be established, information is inaccurate, account activity appears suspicious, or continued access would create a legal, regulatory or player-protection concern.

3. Deposits, games and withdrawals

You may deposit funds using payment methods made available through CasinoJax. You should check the payment details, any applicable conditions and the transaction amount before confirming a deposit. Funds must be used for lawful gambling activity and must not be provided by a third party without permission. CasinoJax may decline, reverse or investigate a transaction where there is a security, compliance or payment-processing concern.

A deposit is not a guarantee that a withdrawal request will be approved. Before funds can be withdrawn, CasinoJax may require identity verification, confirmation of payment ownership, completion of applicable checks and compliance with any relevant game or promotion rules. Withdrawals may be returned to an appropriate verified payment method or processed in another permitted way.

You are responsible for checking that all game selections, stakes and transaction details are correct before confirming them. Once a game action or transaction has been accepted by the system, it may not be cancelled. Results recorded by the CasinoJax system will generally be treated as final, except where there is an obvious error, technical fault, fraud or another legitimate reason for review.

CasinoJax may correct an obvious error, including an incorrect balance, game result, price, display or transaction record. If an error has resulted in funds being credited to your account, those funds may be removed or recovered. You must not knowingly take advantage of a technical fault, pricing error, software defect or other irregularity.

You should only deposit money that you can afford to lose.
You should not use borrowed money, funds needed for essential expenses or money belonging to another person.
You are responsible for checking any fees or limits shown by your payment provider.
You must not attempt to charge back a legitimate transaction without first raising the issue through the available support process.
Game availability may vary according to location, account status, technical conditions and legal requirements.

4. Promotions, prohibited conduct and responsible gambling

Promotions, bonuses and promotional campaigns are subject to their own terms. These may set out eligibility requirements, qualifying transactions, expiry periods, wagering or playthrough conditions, maximum values, game restrictions and withdrawal rules. You should read the relevant promotional terms before opting in. If promotional terms conflict with these general terms, the promotional terms may apply to that promotion.

CasinoJax may cancel, amend or withdraw a promotion where there is an error, suspected abuse, technical issue, legal requirement or other reasonable operational cause. A promotion must not be used in a way that is dishonest, unfair, automated or intended to exploit a mistake. Where abuse or misuse is identified, associated benefits may be removed and related activity may be reviewed.

Prohibited activity

Fraud, identity misuse, money laundering or attempting to disguise the source of funds.
Using software, bots, scripts, automated tools or methods designed to interfere with the website or gain an unfair advantage.
Exploiting a fault, vulnerability, incorrect result or unintended feature.
Colluding with other players or manipulating game activity.
Interfering with the website, its security, servers, networks or other users.
Using CasinoJax for any unlawful purpose or in a way that may harm the service or another person.

Gambling should be treated as entertainment, not as a way to make money or recover losses. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support. CasinoJax may provide tools such as deposit limits, time reminders, breaks, account restrictions or self-exclusion where available. Requests for responsible gambling measures should be made as soon as you feel they are needed.

You must not gamble while intoxicated or when you are unable to make clear and informed decisions. If you are concerned about your gambling, consider speaking with a qualified support service available in Australia or with a trusted person. Responsible gambling tools do not remove your responsibility to monitor your activity and stay within your personal limits.

5. Suspension, liability, privacy and legal information

CasinoJax may suspend, restrict or close an account where it is reasonably necessary to protect you, other players, the website or the integrity of its services. Reasons may include suspected fraud, a breach of these terms, failed verification, responsible gambling concerns, legal obligations, payment disputes or unusual activity. Where permitted, CasinoJax may request information before deciding whether an account can be restored.

If an account is closed, any remaining balance will be handled in accordance with applicable law, these terms and the results of relevant security or compliance checks. Funds connected with fraud, unlawful activity, disputed transactions or a breach of these terms may be withheld or dealt with as legally permitted. You remain responsible for obligations that arose before account closure.

The website and its services may occasionally be unavailable because of maintenance, telecommunications problems, software faults, third-party service issues or circumstances outside reasonable control. CasinoJax does not promise that the website will always be uninterrupted, error-free or suitable for every purpose. You should keep your own records of important transactions and account information.

To the extent allowed by law, CasinoJax is not responsible for losses caused by your failure to keep account details secure, misuse of the website, inaccurate information supplied by you, interruptions outside its reasonable control or your decision to continue gambling after recognising a personal risk. Nothing in these terms excludes or limits a right or guarantee that cannot lawfully be excluded under Australian consumer law.

Personal information is handled in accordance with the CasinoJax Privacy Policy. That policy explains what information may be collected, how it may be used, when it may be shared and the choices available to you. By using the website, you acknowledge that relevant information may be processed for account administration, security, verification, payments, customer support, legal compliance and responsible gambling purposes.

These terms are intended to operate subject to the laws and mandatory consumer protections that apply to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. If you have a question, complaint or concern, use the support or contact method displayed on the CasinoJax website. You should provide enough information for the matter to be reviewed, without sending unnecessary sensitive information.