Contact CasinoJax

Need help with CasinoJax? You can contact our support team by emailing support@casinojaxcasino.wtf. Send a clear description of your question or issue, and our team will review your message and provide guidance.

CasinoJax operates under a Curaçao gaming licence (8048/JAZ) issued to Hollycorn N.V., and protects player data with 128-bit SSL encryption and PGP-secured data transfer.

How to get in touch

For assistance, email support@casinojaxcasino.wtf. To help us identify your account and respond more efficiently, include the email address or username linked to your CasinoJax account, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in your message.

Support requests are generally reviewed in the order received. You can usually expect a reply within 24 hours, although response times may vary depending on the nature and complexity of your request. If you have already contacted us about the same matter, replying to the existing message can help keep the conversation together.

Common reasons to contact us

Account access, profile details and verification questions
Deposit or withdrawal assistance
Questions about applicable bonus terms
Technical problems, errors or website issues
Responsible gambling requests, including requests for help managing your play

Please provide accurate information so the support team can assess your request. For account-related matters, you may be asked to complete appropriate verification steps before information can be discussed or changes can be made.